The forms of the Patient Insurance Centre are available online and are intended for
- people filing a notice of injury
- healthcare professionals
You can also order forms by e-mail at lomaketilaus(@)vakuutuskeskus.fi
Please use the notice of injury form provided by the Patient Insurance Centre for reporting a patient injury. You can file a notice of a patient injury with the Patient Insurance Centre in three different ways:
- File an electronic notice of injury. Fault notification 24th November 2020: The electronic form in English is temporarily unavailable. The problem with the form is currently being investigated. We apologize for the inconvenience!
- Fill out the Notice of patient injury pdf form. Print and sign the form and send it to the Patient Insurance Centre by post. Notice of a patient injury form (PDF, opens in a new tab)
- Fill out a paper form. Sign the form and send it to the Patient Insurance Centre by post.
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You can claim compensation under patient insurance by filing a written notice of injury. Instructions for filing a notice on injury are available on our website:
If you suspect a patient injury has occurred, take our patient injury test first. The test will provide you with an assessment on whether the Patient Injuries Act could be applicable to your case.
The claim application form for a patient injury or a patient injury resulting in death is filled and submitted to the Patient Insurance Centre by mail after a positive claims decision has been issued.
The forms for applying for compensation are available online as PDF files:
- Form for applying for compensation for a patient injury (PDF, opens in a new tab)
- Form for applying for compensation for a death due to a patient injury (PDF, opens in a new tab, in Finnish)
Fill in the PDF form, print it and mail it to the Patient Insurance Centre with the address Patient Insurance Centre, PO Box 1, FI-00084 VAKUUTUSKESKUS.
You can also submit your completed claim application with attachments, as well as statements and attachments related to your claim through Patient Insurance Centre’s electronic contact form. In order to contact the Centre electronically, you will need your online banking credentials and the claim reference number of your case. The claim reference number can be found from the confirmation letter or decision sent to you by the Patient Insurance Centre or by calling the Patient Insurance Centre’s customer service. The format of the claim reference number is PO-yyyy-nnnn-nnn, for example PO-2012-1234-123. If authentication is not working with the Internet Explorer browser, please use another browser.
The allowed file formats for attachments are pdf, doc, docx, gif, jpeg, jpg, txt, xls, xlsx and png. The aggregate file size of the attachments may not exceed 15 MB. If the maximum attachment size is exceeded, you will receive an error message. The program will automatically delete any attachments whose file size exceeds the prescribed limit. Click the Submit button again to send the form complete with the attachments that do not exceed the prescribed limit to the recipient. Send the removed files separately using a new form.
We do not provide IT support in the event of a problem with uploading attachments. If you are unable to submit the attachments in the requested file formats, you can print them out and send them by letter to the Patient Insurance Centre (address P.O. Box 1, 00084 VAKUUTUSKESKUS).
If you wish to authorise another person to attend to the patient injury case on your behalf, you may attach your duly signed power of attorney to your notice of injury. You can submit the power of attorney as an attachment later as well.
If you filled out the Authorization section of the notice of injury form and thus authorised another party to manage your case on your behalf, you do not need to submit a separate power of attorney.
The Patient Insurance Centre must always be notified of the cessation of the authorisation in writing. You can also use our power of attorney form for cancelling the authorisation.
If the patient has deceased, the parties to the estate can authorise one person to attend to the patient injury case and to receive the compensation. To grant such authorisation, all parties of the estate must fill and sign their own power of attorney
An employer, from whom the Patient Insurance Centre has requested statement on the amount of a loss of income, may submit its report to the Patient Insurance Centre by completing the following form:
Please note that the PDF form cannot be sent electronically, because it must be signed. Fill in the PDF form, print it and mail it to the Patient Insurance Centre with the address Patient Insurance Centre
PO Box 1, FI-00084 VAKUUTUSKESKUS.
When a notice of injury has been received by the Patient Insurance Centre, it will request the place of treatment or the healthcare professional who provided the treatment on which the notice has been made to submit a statement.
The written report must be submitted using the ‘Statement from the healthcare provider’ form:
If a member of the Finnish Medical Association has indicated on the Statement from the healthcare provider form that they work as a self-employed healthcare professional and wish to use the group patient insurance taken out by the association for its members, they must include an attachment in the statement from the representative of the clinic or healthcare provider confirming this information. More information on this process can be found on the form.