Positive decision

When the case has been examined, the Patient Insurance Centre will issue a decision in writing. A positive decision means that the injury meets the preconditions for the application of the Patient Injuries Act and grounds exist for compensation.

On average, claimants receive a claims decision in eight months after their notice of injury is received. Approximately half of notices of injury are resolved within half a year and around 90 per cent within a year of the reception of the notice of injury. 

The positive decision is sent to the claimant, the insured healthcare professional or treating institution, and to the policyholder.

On average, just over a quarter of the reported injuries are compensable. These cases are transferred to the claims assessors who will take care of the procedures for paying the compensation.

More detailed information for claimants is available on the Patient Insurance Centre website.