When the case has been examined, the Finnish Patient Insurance Centre will issue a decision in writing. It takes on average less than seven months from the filing of the injury notification to the issuing of the claims decision. Approximately half of injury notifications are resolved within a half a year and over 95 per cent within a year of the reception of the injury notification. At the moment, the average processing time is 7.5 months.

This decision will be sent to the claimant, the insured health care professional or healthcare provider, and to the policyholder. The claimant will also be notified in writing if the claim cannot be processed owing to the expiry of the limitation period or some other reason.

Approximately one third of reported injuries are compensable under Patient Insurance. These cases are transferred to the Finnish Patient Insurance Centre's claims assessors who will take care of the procedures for paying the compensation.

When a claim is accepted, a form for compensation will be attached to the primary claims decision to be filled in and returned to the Finnish Patient Insurance Centre. There is a separate form for cases involving loss of life.

In the form, claimants are asked to specify their claims and to give the information needed for assessing and paying out the compensation. This information should include doctor's prescriptions, receipts and documents on compensation or benefits received under other insurance schemes. Deliver your claim for compensation to the Finnish Patient Insurance Centre no later than three years after you have received a positive compensation decision. Compensation will be paid only for additional costs incurred by the patient injury.