Claims handling process

Here you can find the claims handling process at the Finnish Patient Insurance Centre. Each stage has been described in more detail under its own heading. Typically it takes at least seven months to receive a claims decision. Only in rare cases does the handling take over one year. At the moment, the average processing time is slightly over 8 months.

The time-consuming parts of the claims handling process are retrieval and careful study of all required information, reports and statements needed to prepare the claims decision.